Privacy Policy
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Privacy Policy |
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Last Revised: 24
May 2018 iEmpire cares
about your privacy. For this reason, we collect and use personal data
only as it might be needed for us to deliver to you our world-class products,
services, websites and mobile applications (collectively, our “Services”).
Your personal data includes information such as:
Our Privacy
Policy is intended to describe to you how and what data we collect, and how
and why we use your personal data. It also describes options we provide for
you to access, update or otherwise take control of your personal data that we
process. If at any time
you have questions about our practices or any of your rights described below,
you may reach our Data Protection Officer (“DPO”) and our dedicated team that
supports this office by contacting seb@thisismyrevenge.co.uk
This inbox is actively monitored and managed so that we can deliver an
experience that you can confidently trust. Likewise, we’ve
also created a Privacy Center to
provide answers to your most common questions, quick links to access your
Account Settings, instructions on how to exercise certain rights that might
be available to you, and definitions to key terms and concepts noted in this
Privacy Policy. What information
do we collect? We collect
information so that we can provide the best possible experience when you
utilize our Services. Much of what you likely consider personal data is
collected directly from you when you: (1)
create an account or purchase any of our Services (ex: billing information,
including name, address, credit card number, government identification); (2)
request assistance from our award-winning customer support team (ex: phone
number); (3)
complete contact forms or request newsletters or other information from us
(ex: email); or (4)
participate in contests and surveys, apply for a job, or otherwise
participate in activities we promote that might require information about
you. However, we also
collect additional information when delivering our Services to you to ensure
necessary and optimal performance. These methods of collection may not
be as obvious to you, so we wanted to highlight and explain below a bit more
about what these might be (as they vary from time to time) and how they work: Account related
information is collected in association with your use of our Services, such as
account number, purchases, when products renew or expire, information
requests, and customer service requests and notes or details explaining what
you asked for and how we responded. Cookies and
similar technologies on our websites and our mobile applications
allow us to track your browsing behaviour, links clicked, items purchased,
your device type, and to collect various data, including analytics, about how
you use and interact with our Services. This allows us to provide you with
more relevant product offerings, a better experience on our sites and mobile
applications, and to collect, analyse and improve the performance of our
Services. We may also collect your location (IP address) so that we can
personalize our Services. For additional information, and to learn how to
manage the technologies we utilize, please visit our Cookie Policy. Data about Usage
of Services is automatically collected when you use and interact with our
Services, including metadata, log files, cookie/device IDs and location
information. This information includes specific data about your interactions
with the features, content and links (including those of third-parties, such
as social media plugins) contained within the Services, Internet Protocol
(IP) address, browser type and settings, the date and time the Services were
used, information about browser configuration and plugins, language
preferences and cookie data, information about devices accessing the
Services, including type of device, what operating system is used, device
settings, application IDs, unique device identifiers and error data, and some
of this data collected might be capable of and be used to approximate your
location. Supplemented
Data may be received about you from other sources, including publicly
available databases or third parties from whom we have purchased data, in
which case we may combine this data with information we already have about
you so that we can update, expand and analyse the accuracy of our records,
identify new customers, and provide products and services that may be of
interest to you. If you provide us personal information about others,
or if others give us your information, we will only use that information for
the specific reason for which it was provided to us. How we utilize
information. We strongly
believe in both minimizing the data we collect and limiting its use and
purpose to only that (1) for which we have been given permission,
(2) as necessary to deliver the Services you purchase or interact
with, or (3) as we might be required or permitted for legal
compliance or other lawful purposes. These uses include: Delivering,
improving, updating and enhancing the Services we provide to you. We collect
various information relating to your purchase, use and/or interactions with
our Services. We utilize this information to:
Often, much of
the data collected is aggregated or statistical data about how individuals
use our Services, and is not linked to any personal data, but to the extent
it is itself personal data, or is linked or linkable to personal data, we
treat it accordingly. Sharing with
trusted third parties. We may share your personal data
with affiliated companies within our corporate family, with third parties
with which we have partnered to allow you to integrate their services into
our own Services, and with trusted third party service providers as necessary
for them to perform services on our behalf, such as:
We only share
your personal data as necessary for any third party to provide the services
as requested or as needed on our behalf. These third parties (and any
subcontractors) are subject to strict data processing terms and conditions
and are prohibited from utilizing, sharing or retaining your personal data
for any purpose other than as they have been specifically contracted for (or
without your consent). Communicating
with you. We may contact you directly or through a third party service provider
regarding products or services you have signed up or purchased from us, such as
necessary to deliver transactional or service related communications. We
may also contact you with offers for additional services we think you’ll find
valuable if you give us consent, or where allowed based upon legitimate
interests. You don’t need to provide consent as a condition to purchase our
goods or services. These contacts may include:
You may also
update your subscription preferences with respect to receiving communications
from us and/or our partners by signing into your account and visiting
“Account Settings” page. If we collect
information from you in connection with a co-branded offer, it will be clear
at the point of collection who is collecting the information and whose
privacy policy applies. In addition, it will describe any choice options you
have in regards to the use and/or sharing of your personal data with a
co-branded partner, as well as how to exercise those options. If you make use
of a service that allows you to import contacts (ex. using email marketing
services to send emails on your behalf), we will only use the contacts and
any other personal information for the requested service. If you believe that
anyone has provided us with your personal information and you would like to
request that it be removed from our database, please contact us at seb@thisismyrevenge.co.uk Transfer of
personal data abroad. If you utilize our Services from a
country other than the country where our servers are located, your
communications with us may result in transferring your personal data across
international borders. Also, when you call us or initiate a chat, we may
provide you with support from one of our global locations outside your
country of origin. In these cases, your personal data is handled according to
this Privacy Policy. Compliance with
legal, regulatory and law enforcement requests. We cooperate
with government and law enforcement officials and private parties to enforce
and comply with the law. We will disclose any information about you to
government or law enforcement officials or private parties as we, in our sole
discretion, believe necessary or appropriate to respond to claims and legal
process (such as subpoena requests), to protect our property and rights or
the property and rights of a third party, to protect the safety of the public
or any person, or to prevent or stop activity we consider to be illegal or
unethical. To the extent we
are legally permitted to do so, we will take reasonable steps to notify you
in the event that we are required to provide your personal information to
third parties as part of legal process. We will also share your information
to the extent necessary to comply with ICANN or any ccTLD rules, regulations
and policies when you register a domain name with us. Website analytics. We use
multiple web analytics tools provided by service partners such as Google
Analytics, MixPanel and Singular to collect information about how you
interact with our website or mobile applications, including what pages you
visit, what site you visited prior to visiting our website, how much time you
spend on each page, what operating system and web browser you use and network
and IP information. We use the information provided by these tools to improve
our Services. These tools place persistent cookies in your browser to
identify you as a unique user the next time you visit our website. Each
cookie cannot be used by anyone other than the service provider (ex: Google
for Google Analytics). The information collected from the cookie may be
transmitted to and stored by these service partners on servers in a country
other than the country in which you reside. Though information collected does
not include personal data such as name, address, billing information, etc.,
the information collected is used and shared by these service providers in
accordance with their individual privacy policies. You can control the
technologies we use by managing your settings through our Cookie Policy or the ‘cookie banners”
that may be presented (depending on URL of website visited) when you first
visit our webpages, or by utilizing settings in your browser or third-party
tools, such as Disconnect, Ghostery and
others. Targeted
advertisements. Targeted ads or interest-based offers may be
presented to you based on your activities on our webpages, and other
websites, and based on the products you currently own. These offers
will display as varying product banners presented to you while browsing.
We also partner with third parties to manage our advertising
on our webpages and other websites. Our third party partners may use
technologies such as cookies to gather information about such activities in
order to provide you with advertising based upon your browsing activities and
interests, and to measure advertising effectiveness. If you wish to opt
out of interest-based advertising click here [or if located in the European
Union click here]. Please note you will continue to
receive generic ads. Third-party
websites. Our website and our mobile applications contain links to
third-party websites. We are not responsible for the privacy practices or the
content of third-party sites. Please read the privacy policy of any
website you visit. The E.U-U.S and
Swiss-U.S. Privacy Shield Frameworks. How you can
access, update or delete your data. To easily access,
view, update, delete or port your personal data (where available), or to
update your subscription preferences, please sign into your Account and visit
“Account Settings.” Please visit our Privacy Center for
additional information and guidance for accessing, updating or deleting
data. If you make a
request to delete your personal data and that data is necessary for the
products or services you have purchased, the request will be honoured only to
the extent it is no longer necessary for any Services purchased or required
for our legitimate business purposes or legal or contractual record keeping
requirements. If you are unable
for any reason to access your Account Settings or our Privacy Centre, you may
also contact us by one of the methods described in the “Contact Us” section
below. How we secure,
store and retain your data. We follow
generally accepted standards to store and protect the personal data we
collect, both during transmission and once received and stored, including
utilization of encryption where appropriate. We retain
personal data only for as long as necessary to provide the Services you have
requested and thereafter for a variety of legitimate legal or business
purposes. These might include retention periods:
If you have any
questions about the security or retention of your personal data, you can
contact us at seb@thisismyrevenge.co.uk
‘Do Not Track’ notifications. Some browsers
allow you to automatically notify websites you visit not to track you using a
“Do Not Track” signal. There is no consensus among industry participants as
to what “Do Not Track” means in this context. Like many websites and online
services, we currently do not alter our practices when we receive a “Do Not
Track” signal from a visitor’s browser. To find out more about “Do Not
Track,” you may wish to visit www.allaboutdnt.com. Age restrictions. Our Services are
available for purchase only for those over the age of 18. Our Services
are not targeted to, intended to be consumed by or designed to entice
individuals under the age of 18. If you know of or have reason to believe
anyone under the age of 18 has provided us with any personal data, please
contact us. Changes in our
Privacy Policy. We reserve the
right to modify this Privacy Policy at any time. If we decide to change our
Privacy Policy, we will post those changes to this Privacy Policy and any
other places we deem appropriate, so that you are aware of what information
we collect, how we use it, and under what circumstances, if any, we disclose
it. If we make material changes to this Privacy Policy, we will notify you
here, by email, or by means of a notice on our home page, at least thirty
(30) days prior to the implementation of the changes. Data Protection
Authority. If you are a
resident of the European Economic Area (EEA) and believe we maintain your
personal data subject to the General Data Protection Regulation (GDPR), you
may direct questions or complaints to our lead supervisory authority, the
UK's Information Commissioner’s Office, as noted below: Information
Commissioner’s Office Wycliffe House,
Water Lane, Wilmslow, Cheshire, SK9 5AF, United Kingdom Phone: 0303 123
1113 Contact us. If you have any
questions, concerns or complaints about our Privacy Policy, our practices or
our Services, you may contact our Office of the DPO by email at seb@thisismyrevenge.co.uk In the alternative, you may contact us by
either of the following means:
We will respond
to all requests, inquiries or concerns within thirty (30) days. |
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