Delivery Information

Delivery of your item/order from iEmpire will be despatched using one of the following services.

Please note any order placed after 1pm will be processed the next working day. Orders placed after 1pm on a Friday will be processed on a Monday

Please allow 15 days for items sent via Royal Mail Recorded Delivery as claims cannot be processed with RM until after this time. If you have not received your parcel after this time please do contact us.

Please note that your items may come in separate packages if items have been on back order.

For items that are returned through non-delivery either by post or courier we will advise you accordingly. Depending on the reasons for the non-delivery to be returned to us, we reserve the right to charge the extra carriage charge.

We take no responsibility for the post office or courier companies delivering the items or not leaving calling cards.